291 lodi Privacy Policy – How Your Personal Data Is Handled

1. Information We Collect

When you register an account on 291 lodi, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details — for example, your GCash or Maya account number — so that deposits and withdrawals can be processed accurately. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino players. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not purchase personal data from third-party data brokers.

2. How We Use Your Information

The personal information you provide is used primarily to operate and maintain your 291 lodi account, process deposits and withdrawals in Philippine pesos, and verify your eligibility to use the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies or platform features. Where you have opted in, we may also send you promotional communications about bonuses, VIP rewards, and new game releases — you can withdraw this consent at any time through your account settings. Your session and activity data is used to personalise your experience, recommend relevant games, and ensure that the platform performs well on your mobile device. We may also use aggregated, anonymised data for internal analytics and business planning purposes, but this data cannot be used to identify you individually. All use of your personal information is governed by applicable Philippine data protection laws, including the Data Privacy Act of 2012.

3. Legal Basis for Processing

291 lodi processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and transaction processing, the legal basis is the performance of a contract — we need your information to provide the services you have signed up for. For identity verification and anti-money laundering checks, we process your data to comply with our legal obligations under Philippine law. Where we send you marketing communications, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal. In some cases, we may process your data based on our legitimate interests, such as improving platform security, preventing fraud, and maintaining the integrity of our gaming environment. We will always balance our legitimate interests against your rights and will not process your data in a way that overrides those rights without a valid justification.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and cloud hosting providers — but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are required to handle your data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so or if disclosure is necessary to protect the rights, property, or safety of 291 lodi, our players, or the public. In the event of a business restructuring or transfer of ownership, your personal data may be transferred to the new entity, subject to the same privacy protections described in this policy.

5. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum of five years from the date of the transaction. If you request account closure, we will deactivate your account and cease active use of your personal data, but we may retain certain records for the legally required retention period before securely deleting them. Technical logs and anonymised analytics data may be retained for shorter periods in line with our internal data management policies. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

6. Cookies and Tracking Technologies

The 291 lodi platform uses cookies and similar tracking technologies to ensure the site functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate — for example, to keep you logged in during a session — and cannot be disabled without affecting core functionality. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit some features of the platform. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertising networks.

7. Security Measures

Protecting your personal data is a priority for 291 lodi, and we implement a range of technical and organisational security measures to safeguard your information. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, ensuring that your login credentials and financial details cannot be intercepted in transit. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions, and all staff with access to personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant Philippine regulatory authority and affected individuals in accordance with our legal obligations under the Data Privacy Act of 2012.

8. Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You also have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. Where processing is based on your consent, you have the right to withdraw that consent at any time, and you may also object to processing carried out on the basis of our legitimate interests. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details available on the FAQ page, and we will respond within the timeframe required by applicable law.

9. Children's Privacy

The 291 lodi platform is strictly intended for adults aged 21 years and above, and we do not knowingly collect personal information from individuals under this age. If we become aware that a minor has registered an account or provided personal data without appropriate consent, we will take immediate steps to delete that information and close the account. Parents or guardians who believe their child has accessed the platform should contact our support team immediately so that we can investigate and take appropriate action. We encourage responsible use of the internet and support parental controls as a tool for protecting younger users from accessing age-restricted content. For more information on our approach to player safety, please visit the Responsible Gaming page.

10. Changes to This Privacy Policy

291 lodi reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date shown at the top. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the platform after any changes are published constitutes your acceptance of the updated policy. If you disagree with any changes, you may request account closure by contacting our support team.